CHAMPX SUPPORT
Useful context makes your inquiry clearer
Use CHAMPX's official WhatsApp channel to discuss options and ask about your delivery. A specific description of the requirement or discrepancy helps identify the issue and the affected step.
Before purchasing
Specify the platform, category, quantity and assets you already use. Request an itemized written proposal and confirm the total price, payment method, timing, delivery procedure and support and warranty conditions that apply to it.
For an order-related question
Do not send passwords, authentication codes or recovery codes. A request for guidance should not begin by exposing these details.
- Find the order reference and agreed proposal.
- Identify the item or permission you need to check.
- Describe what you expected and what happened, including the step.
- If an image helps, hide credentials, personal data and third-party information.
Delivery terms and platform rules
Time limits and coverage depend on the terms confirmed for the purchased item. Keep that record available. Describe campaign issues or platform restrictions separately from delivery discrepancies so the situation can be understood in the right context.
Contact CHAMPX
Start with the category you need or the order reference and a short description of your question.
Keep exploring
CHAMPX: assets for your advertising operation
Get to know CHAMPX, a marketplace for advertising assets. Explore categories, guides and official channels to discuss available options.
Explore →CHAMPX / TERMSTerms of use
Terms for using the CHAMPX website and guidance on confirming the commercial terms for each order.
Explore →CHAMPXResources for your operation
Editable templates and a checklist to compare proposals, assign responsibilities and review delivery. No registration required.
Explore →